Support
We are here to help you get the most out of Tenara. If you have questions, feedback, or need assistance, please do not hesitate to reach out.
Frequently Asked Questions
How do I create a Care Circle?
After signing up and adding a care recipient, go to the Care Circle tab and tap "Invite Member." You can share an invite link via text or email.
How does AI logging work?
Tap the input button and choose voice, text, or photo. Tenara sends your input to Google Gemini for parsing into a structured care record. You will always see a confirmation card before anything is saved.
Is my health data secure?
Yes. All data is stored in Google Firebase with encryption at rest and in transit. We never sell your data or use it for advertising. See our Privacy Policy for full details.
How do I delete my account?
Go to Settings > Account > Delete Account. This will permanently remove your account and all associated data. You can also email us at support@yomoo.net to request deletion.
What subscription plans are available?
Tenara offers a free tier with basic features. Premium plans unlock unlimited AI parsing, advanced insights, and priority support. View plans in Settings > Subscription.
Which devices are supported?
Tenara is available on iOS (17.0+) and Android (API 23+).