Privacy Policy
Effective Date: March 17, 2026 · Last Updated: October 17, 2026
Yomoo LLC ("we," "us," or "our") operates the Tenara mobile application (the "App"). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use Tenara. By using the App, you agree to the practices described in this policy.
1. Information We Collect
Account Information
- Email address and display name (provided during registration)
- Authentication credentials managed by Firebase Authentication
Care Records (Health Data)
- Care logs you create, including: medications, meals, vitals (blood pressure, temperature, blood glucose, weight, heart rate, oxygen saturation), symptoms, activities, sleep records, bathroom records, and notes
- Care recipient profiles (name, date of birth, medical conditions, allergies, dietary restrictions)
- Care circle membership and roles (admin, caregiver, viewer)
Media
- Photos you upload for AI-assisted care record creation
- Voice recordings you submit for AI-assisted care record creation
- Voice messages sent within the messaging feature
Device and Usage Information
- Device type, operating system version, and app version
- Firebase Cloud Messaging (FCM) tokens for push notifications
- Crash reports and performance data (via Firebase Crashlytics)
- In-app usage events, such as screens viewed and features used (via Google Analytics for Firebase), linked to your account ID so we can improve the App. We do not use this data for advertising or share it with advertisers
Subscription Information
- Subscription status and plan type, managed through RevenueCat
- We do not directly collect or store payment card information; payments are processed by Apple App Store or Google Play Store
2. How We Use Your Information
- Provide the Service: Store and display care records, manage care circles, deliver medication reminders, and generate care summaries
- AI-Powered Parsing: Text, voice recordings, and photos you submit for care logging are sent to Google Gemini API for natural language processing and structured data extraction. This processing converts your free-form input into structured care records
- Notifications: Send push notifications for medication reminders, missed medication alerts, care circle updates, and messages
- Improve the App: Analyze aggregated, de-identified usage patterns to improve features and fix bugs
- Manage Subscriptions: Process and manage your subscription through RevenueCat
- Customer Support: Respond to your inquiries and resolve issues
3. How We Share Your Information
Care Circle Members: Care records and care recipient information are shared with members of your Care Circle based on their assigned roles (admin, caregiver, or viewer). You control who is invited to your Care Circle.
Service Providers:
- Google Firebase: Cloud infrastructure for authentication, database, file storage, cloud functions, and push notifications. Data is processed in accordance with Google Firebase Privacy Policy
- Google Gemini API: Processes text, audio, and image inputs for AI-assisted care record creation. Inputs are sent to Google servers for processing. Google's data handling for Gemini API is governed by Google API Terms of Service
- RevenueCat: Manages subscription status. See RevenueCat Privacy Policy
We do not:
- Sell your personal information to third parties
- Use your data for advertising purposes
- Share your health data with insurance companies, employers, or data brokers
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
4. Data Security
- All data is transmitted over HTTPS/TLS encryption
- Data at rest is encrypted in Google Firebase infrastructure
- Firestore security rules enforce role-based access control at the database level
- Authentication is managed by Firebase Authentication with industry-standard practices
- We regularly review our security practices, though no method of electronic storage is 100% secure
5. Data Retention
- Active Accounts: Your data is retained as long as your account is active
- Deleted Accounts: When you delete your account, we delete your personal data and care records within 30 days. Some data may be retained in encrypted backups for up to 90 days
- AI Processing: Text, audio, and image inputs sent to Google Gemini API are processed in real time and are not stored by us after the structured record is created. Google's retention of API inputs is governed by their API terms
6. Your Rights and Choices
All Users:
- Access: View all your care records and account information within the App
- Export: Export your care records from Settings
- Correction: Edit or update your care records and profile at any time
- Deletion: Delete your account and all associated data from Settings > Account > Delete Account, or by emailing support@yomoo.net
- Notifications: Manage push notification preferences in Settings
California Residents (CCPA):
- You have the right to know what personal information we collect and how it is used
- You have the right to request deletion of your personal information
- You have the right to opt out of the sale of personal information. We do not sell personal information
- We will not discriminate against you for exercising your CCPA rights
- To exercise your rights, email support@yomoo.net
European Residents (GDPR):
- Our legal basis for processing your data is your consent (provided when you create an account and use the App) and the performance of our contract with you (providing the service)
- You have the right to access, rectify, erase, restrict processing, and port your data
- You have the right to withdraw consent at any time by deleting your account
- You have the right to lodge a complaint with a supervisory authority
- Data is primarily processed in the United States via Google Cloud infrastructure
- To exercise your rights, email support@yomoo.net
7. Children's Privacy
Tenara is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information. If you believe a child under 13 has provided us with personal information, please contact us at support@yomoo.net.
8. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the App or by email. Your continued use of the App after changes take effect constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@yomoo.net
- Company: Yomoo LLC